Sage Recovery & Wellness Center is an outpatient treatment center for adults and adolescents struggling with substance use and mental health issues. Sage Recovery & Wellness Center offers holistic treatment through individual, family, and couples therapy, as well as intensive outpatient (IOP) group therapy programs, coupled with yoga, acupuncture detoxification (acu detox), and qigong. Sage is located in Austin, TX.
Sage is currently seeking an Office manager. The Office manager reports to the Chief Executive Officer, functioning as a supervisor for administrative staff and as a member of the management team. The Office Manager supports company operations by maintaining office systems.
Office Manager duties and responsibilities Include:
Maintains office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
Supervises and coordinates overall activities for the administrative staff
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Mentors office staff by orienting and training employees.
Adheres to administrative budget and provides reports to CEO; scheduling expenditures; analyzing variances; initiating corrective actions.
Communicates understanding of clinical services offered at the center to the administrative staff
Participate in Management Team meetings
Facilitate weekly administrative team meetings and monthly meetings with each individual of the team
Conduct performance evaluations and annual reviews for administrative staff
Manage the center’s schedule and efficiency
Maintains center’s phone system, hardware, and software
Create contracts and maintain community space rentals
Ensure security of the center based on center’s hours of operation
Submits and reports daily deposits, and coordinates bank courier services
Coordinates contractors for building maintenance and repair
Coordinates with toxicology company for client collections through a collector and courier
Maintain professional boundaries with staff and uphold confidentiality with management material and knowledge
Skills & Specifications:
Familiarity with mental health and substance use disorders
Excellent communication skills with individuals and groups; ability and experience to have “difficult conversations”
“Tech savvy”, including database management, Microsoft Office, hardware, software, and AV equipment
Customer service skills
This is a full time, salaried, 40 hours per week position. There is some flexibility with regularly scheduled hours.
10:00-6:30pm Monday-Friday, with one evening shift per week, and the possibility for an increase in evening hours when training new staff
Ability to cover shifts due to employee absences, if coverage cannot be arranged
Occasional, weekend shifts may be required. Sage Recovery & Wellness Center is not currently open Saturdays or Sundays.
Education & Qualification:
Required Bachelor’s degree or comparable experience
At least 2 years’ experience in a leadership role
Experience in a medical office setting is a plus
Competitive salary based on experience
Medical, vision, and dental health benefits
Health care spending account
Generous paid time off
Training in the program’s specific treatment model
Three Personal Development and Training days provided each year for full time staff