For Providers

How do I get some brochures or information on your program to hand out to my clients?

Contact us at info@sagerecoveryaustin.com for brochures or information about our program. Our digital brochure copy is available for download here.

How do I know if my client needs treatment for substance abuse?

If your client wishes to cut down or quit using any addictive substance, like alcohol, cocaine, or nicotine, we can assist them in this journey.

Would you like a Q&A session with a qualified substance abuse counselor to help your office better understand screening for substance abuse?  Call us at 512-306-1394 to schedule a session. 

How do I refer a client to Sage Recovery & Wellness Center?

Either you or your client* can call the front desk number at: (512) 306-1394 during the office hours of 8:30am – 8:30pm M-F. Ask to schedule an assessment. Then one of our therapist’s assist the client in determining which program is right for them, and collaborate with you when necessary. 

Do you accept insurance?

Sage Recovery & Wellness Center is in network with Blue Cross Blue Shield and Cigna. We are in network with some, but not all, United, Aetna, and Humana plans. We will be happy to call and verify if your client’s policy is one of them.

If your client’s plan is not in network with us, our office staff will file claims with out-of-network insurance carriers and will assist your client in getting reimbursement from their insurance carrier if their plan does not have benefits. We also off interest-free payment plans and discounted rates for those who qualify. Please call us at (512) 306-1394 to get insurance questions answered.

Who do I contact if I have questions or concerns?

Contact our office at (512) 306-1394.

How will I receive updates on my clients and how often?

That is completely up to you and will be a question that the client’s therapist will ask you when they start our program.  If you prefer weekly updates or simply an update at the end of the treatment, we will cater this to your request and not overwhelm your inbox with information you don’t want. The therapist will also ask you if you prefer updates via fax or phone call.  We will automatically notify you if the client discharges without completing the program.

Why does the client need to see an individual therapist? Does it have to be a therapist at your center?

During the group therapy portion of the intensive outpatient program, things will come up for the client that can’t be deeply addressed in a group therapy setting.  These things are better left to be addressed one-on-one.  In addition to this, we highly encourage the client not abruptly end their treatment at the end of the Intensive Outpatient Program and to continue their treatment on an individual basis.  The client does not have to use one of our therapists, and can work with whatever individual therapist they see as a good fit.

For the adolescent program, what is the requirement of the parents or legal guardians?

Parents and/or legal guardians are required to attend Multifamily Group from 6:00pm-8:00pm on Fridays. 

What are the other requirements of the Intensive Outpatient Program?

We have several tracks for our Intensive Outpatient Program (IOP), each with sightly different requirements, depending on client population. All of our IOP programs require that clients are working with an individual therapist, and continue working with their psychiatrist or physician for their unique health issues and medication management. It is expected that all clients attend group sober and on time. Clients are permitted to miss up to three absences, over the 21-session program. Any missed sessions will be completed at the end of treatment, potentially extending out the client’s time for an additional week. Attending weekly acu detox, yoga therapy, and qigong are a required part of IOP programming.

For our substance use tracks, all clients are additionally expected to complete random urine analysis toxicology screens and attend at least seven community-based sober support group meetings while enrolled in IOP.

For our adolescent tracks, parent and/or legal guardian involvement is required on Tuesday evenings from 6:00-8:00pm. An initial orientation session and treatment plan meetings will also occur as a required part of adolescent programming.